Questions and Answers

Go to our storage units page, choose a unit, and complete the rental online in a few minutes. Once your rental is confirmed you have access to your unit, with no office visit required.

Yes. The entire rental process is handled online. You can browse units, sign your lease and make payments from your phone or computer, with no in-person visit needed at any point.

No. All units are rented month to month. There are no long-term contracts, so you only pay for the time you need.

Monthly rent depends on the size: a 5 x 10 is $42, a 12.5 x 8 is $85, a 10 x 12.5 is $84, a 10 x 16.5 is $105, a 10 x 25 is $135, a 10 x 25 premium is $159, a 10 x 33 side by side is $165, a 8 x 9 is $70, a 10 x 10 is $99, a 10 x 12 is $134, a 10 x 20 is $149. The online rental list shows current prices and any discount.

Yes. If your storage needs change, call us at (256) 947-5586 and we will do our best to accommodate you.

Call us at (256) 947-5586 and we will put you on the waiting list.

Renting a unit at My Storage Hanceville is quick and easy. Once your rental is confirmed, you have immediate 24/7 access to your unit, no office visit required.

Yes. Once your online rental is complete, you can access your unit right away. Our Commercial Street facility is open 24/7 with no gate restrictions, so you can move in at whatever time works best for you.

Yes. The entire rental process at My Storage Hanceville is handled online. You can browse units, sign your lease, and make payments all from your phone or computer, no in-person visit needed at any point.

Yes. All storage units at My Storage Hanceville are rented on a flexible month-to-month basis. There are no long-term contracts required, so you only pay for the time you need.

Yes. If your storage needs change, contact our local customer support team and we will do our best to accommodate you.

Yes. My Storage Hanceville offers 24/7 access every day of the year. There are no restricted hours, so you can visit your unit whenever you need to, early morning, late at night, or any time in between.

Our Commercial Street facility does not have a gate, which means there are no access codes to remember and no restricted entry times. You can access your unit any time, day or night, with no barriers.

Yes. My Storage Hanceville maintains a well-lit facility to help ensure your visits are safe and comfortable, whether you stop by during the day or after dark.

Yes. Tenants are responsible for providing their own lock for their unit. We recommend a heavy-duty disc lock or cylinder lock for maximum security. For side by side units, two locks are required, one for each unit. If you have questions about what type of lock to use, our local customer support team is happy to help.

Yes. Customer phone support is available 7 days a week. If you need a callback, please note that our support team may call back from our Michigan support line: (616) 552-9908. Do not hesitate to reach out, we are always here to help.

We offer multiple convenient payment options including autopay, text message, online payment, and payment by phone. Our customer support team is available 7 days a week to assist with payments by phone. Callbacks may come from our Michigan support line: (616) 552-9908.

Our inside access insulated premium units are accessed through the interior of the building rather than from outside. These units are insulated to help protect your belongings from Alabama's heat and humidity, making them an excellent choice for furniture, electronics, clothing, documents, and other items that benefit from a more controlled storage environment.

Drive-up units allow you to pull your vehicle directly to the unit door for easy loading and unloading from outside. Inside access units are accessed through the interior of the building, providing added insulation and protection from the elements. Both types offer 24/7 access and flexible month-to-month rental terms.

Yes. My Storage Hanceville offers a 25x27 inside access insulated premium office space totaling 675 square feet, ideal for commercial customers and business storage needs. This large space is perfect for business inventory, office equipment, files, and commercial supplies.

Our drive-up and inside access insulated units are well-suited for a wide range of items including household furniture, mattresses, appliances, electronics, boxes, clothing, seasonal decorations, lawn equipment, tools, business inventory, and commercial files and equipment. If you are unsure whether a specific item is allowed, contact our local customer support team.

To keep our Commercial Street facility safe for all customers, certain items are prohibited. These include flammable materials, hazardous chemicals, perishable food, living animals or plants, illegal goods, and high-value items such as cash or jewelry. For the full list, visit our Storage Restrictions page.

Tenant protection is available at My Storage Hanceville and we strongly encourage all customers to consider it. Protecting your stored belongings gives you added peace of mind throughout your rental.

Moving out is simple. On the day you move out, send us a photo via text or email showing your unit is clean and swept out, no advance notice required. Once we receive your photo, we will send you a move-out confirmation. That is it!

Yes. My Storage Hanceville is located approximately 9 miles south of Cullman via US-31. Cullman area residents looking for affordable drive-up or inside access insulated storage in Cullman County will find our Commercial Street facility a convenient and accessible option with a wide variety of unit types and sizes available.

My Storage Hanceville proudly serves Hanceville, Cullman, Good Hope, Garden City, Holly Pond, Baileyton, Colony, Joppa, Arab, and communities throughout Cullman County, AL. Our Commercial Street location near Wallace State Community College makes us a convenient and affordable storage option for residents, students, and businesses throughout the greater north Alabama region.